Professional Experience

Success Academy Charter Schools

Business Intelligence Analyst, Training

January 2018 – August 2020

New York, NY

Digitized traditional in-person training program into fully online learning experience for over 700+ teachers each year by implementing a learning management system (LMS) and learning record store (LRS).
Managed LRS implementation with vendor Yet Analytics, including design of dashboards to show learner progress through training program.
Co-lead the implementation and launch of Canvas LMS, including organization of courses into programs, & instructional design and quality assurance of individual courses.
Saved 10 hours/month of manual work by integrating & automating Workday HRIS to Canvas LMS process that automatically created and removed user accounts, enrolled learners into courses, and managed notifications.

January 2015 – December 2017

Office of Instructional & Research Technology (OIRT)

New Brunswick, NJ

Managed projects for “Course Development” team, including receiving incoming courses and delegating instructional design projects based on interest and ability.
Singularly juggled development of up to 20 face-to-face, blended, and fully online courses at a time with faculty using a responsive and adaptable course design process.
Trained faculty on use of Learning Management Systems (Canvas & Sakai) as well as various software such as Camtasia, Kaltura CaptureSpace, Respondus, Adobe Connect, and VoiceThread.
Established course review process based on the Quality Matters rubric, completed 10 course reviews, & partnered with faculty member to achieve QM certification for first course ever within Rutgers’ largest school, the School of Arts & Sciences: International Political Economy, Date: 07/11/2017

January 2011 – December 2014

Mahwah, NJ

Technical Lead on 3 projects managing off-shore developers by setting work deadlines, performing code reviews, and communicating impediments via daily scrum phone calls.
Managed multiple projects with competing priorities and resources across multiple time zones.
Followed projects through SDLC: Requirements, Design, Implementation, QA, and Deployment.
Resolved technical and administrative impediments to ensure project success.

2009 – 2010

Newark, NJ

Supported faculty, students, & staff in their transition from one LMS (WebCT) to another (ANGEL), as well as their use of other educational technologies.
Provided instructional and technological recommendations to improve online learning experience.
Developed support material to document how-to’s, best practices, and FAQs.
Accomplishment: Improved efficiency by 500% by implementing a course evaluation system that made evaluations more
consistent across the school, consolidated data into a single repository, and generated individual reports using a macro.
Accomplishment: Nominated for 2010 SHRP Employee of the Year

2004 – 2006

Boston, Massachusetts

Instructed multicultural adult learners in English literacy through community organization.
Assisted in helping students meet speaking, writing, and reading comprehension goals.
Little to no English comprehension required creative thinking and problem-solving.
Accomplishment: Generated greater interest from advanced learners by providing more challenging reading material and setting higher expectations for writing.